Refund & Return Policy

Last updated: 2026

At MirrorQualityBags.com, customer satisfaction and transparent service are important to us. This policy explains the conditions under which returns, refunds, exchanges, or cancellations may be accepted. Please read this policy carefully before placing an order.

1. Return Eligibility

You may request a return or refund under the following conditions:

The item received is damaged, defective, or incorrect
The request is submitted within 7 days of confirmed delivery
The item remains unused, unaltered, and in its original condition and packaging

Returns requested for personal preference or change of mind may not be accepted unless otherwise stated.

2. Non-Returnable Items

Items marked as final sale or promotional clearance
Products showing signs of use, wear, washing, or alteration
Requests submitted outside the return window

3. How to Request a Return or Refund

To initiate a return or refund request, please contact our support team:
Email: support@mirrorqualitybags.com

Please include the following details:

Your order number
Clear photos or videos showing the issue (if applicable)
A short description of the problem

4. Refund Process

Once approved, refunds will be issued to the original payment method whenever possible. Processing times typically range from 5–10 business days after approval, depending on the payment provider or banking institution.

5. Exchanges

If an item arrives damaged, defective, or incorrect, we may offer a replacement or exchange based on product availability instead of a refund.

6. Return Shipping

If a return is approved, detailed return instructions will be provided by our support team. Return shipping costs may be covered in cases where the item is confirmed defective or incorrect.

7. Order Cancellations

Orders may be canceled within 12 hours after placement. Once processing or shipping has begun, cancellation may no longer be possible.

8. Late or Missing Refunds

If you have not received your refund after the processing period, please first contact your payment provider. If the issue continues, contact our support team for assistance.

9. Policy Updates

We reserve the right to update or modify this policy at any time to reflect operational or legal changes. Updates will be published on this page with a revised date.